Mobile Events:

We accept cash, checks and most credit cards (not AmEx). For mobile events, if paying with cash, please note that our drivers don´t carry change. Payment is due at time of set up.

For mobile events we can set up on most surface. If setting up on any none porous surface (like concrete or indoors) hay will be needed to absorb any messes left by the animals. You may provide your own hay, but would be responsible for clean up at our departure. Or we can provide hay and clean up for an additional fee. Grass is the preferred set up surface. All set up locations must be easily accessible.

For events involving live animal services, we are not able to guarantee exact arrival times. In the interest of reducing traveling stress on the animals and in consideration of our inability to predict traffic delays, faulty directions, etc. we are not liable for exact arrivals. If we are unable to start your event by the contracted time we will make up any missed time at the back end of the event. (Example: The event was from 3pm-4pm, but we were not fully set up until 3:10pm we would then stay until 4:10pm to make up the time difference.)

If your mobile event will be at a public park please tell us. It affects our scheduling. You will also be responsible for acquiring any necessary permits. No refunds or rescheduling will be offered if we are unable, not permitted to set up, or asked to leave early.